The Basel Institute has been requested to provide technical expertise and support on a public governance project aimed at supporting Albania’s efforts to reform its health system (“Support to Health Reform for Inclusive Access and Better Quality of Service Program in Albania”). The Swiss Tropical and Public Health Institute (STPH) is spearheading the project with funding support from the Swiss Agency for Development Cooperation (SDC).

The Institute’s role will include support in setting up and implementing a citizens/patients complaint and transparency system and relating the systems to broader institutional roles and responsibilities of local NGOs, the Ministry of Health and its affiliates, prefectures and districts, as well as civil society.